Login or Access Troubles?
One of these remedies will usually solve it:
Problem: You can’t login
Fix 1) Please double-check your password.
Fix 2) Try logging in with Google Chrome (Incognito Mode) or a similar mode in your browser that doesn’t use cache or cookies. If you can login then you likely need to clear your browser cache (or stay in Incognito Mode).
Problem: You recently purchased or switched sections and it’s not giving you access to the correct content.
Fix: Please logout/login again and this should fix it – and if necessary, clear your browser cache.
Still having issues? Please email firstname.lastname@example.org and our support ninjas will fix it faster than you can say HIYA!